Do I take my smart meter when I move EDF?

There is a charge to move your meter. The charge will vary depending on the work involved and is payable by debit or credit card prior to booking the appointment. In certain circumstances it may be possible to move your meter free of charge – you can discuss this with our customer service representatives.

How do I set up EDF?

Phone us on 0333 009 7111(1) to set up your account. Share your phone number with us, so that we can let you know when you can top-up and send you handy low-balance alerts. Once set up you can easily top-up online through MyAccount or via the EDF app.

How do you get utilities know you are moving?

Before you move home

  • Step 1 – notify your current energy supplier.
  • Step 2 – take a meter reading on moving day.
  • Step 1 – find out which energy company supplies your new home.
  • Step 2 – give the existing energy supplier meter readings.
  • Step 3 – check you are getting the best deal on your gas and electricity.

Do you take your smart meter with you when you move?

The simple answer is no. When you move from one property to another, you will leave your smart meter behind. However, there are lots of ways to make the process of moving easier when it comes to managing your energy needs.

Will smart meters work with other suppliers?

If you’re wondering ‘Can I still switch suppliers if I have a smart meter? ‘, the answer is an emphatic ‘yes, you can! ‘ Whether you have a smart electricity or gas meter (or both), you’re free to transfer to a new energy company, and your existing smart meter may still be compatible – with some caveats.

Do smart meters work with different suppliers?

Can I change my energy supplier if I have a smart meter? Yes, you can. The new, second-generation meters, allow you to switch your provider without any disruption to your meter readings or billing. They’ll carry on sending your readings automatically and your bills will be based on your energy use.

How do you change your gas and electric supplier?

How do I switch energy suppliers?

  1. Find a recent energy bill or use our estimation tool. You need to know who your supplier is, and what tariff you’re on.
  2. Run a quote & select a tariff.
  3. Check your old account balance.
  4. Allow for around three weeks for the switch to complete.

Do you have separate smart meters for gas and electricity?

You will only need one in-home display to view both your gas and electricity usage. If your gas and electricity accounts are with different suppliers, you will have two separate smart meter installations – one from each of your suppliers.

How easy is it to change energy suppliers with a smart meter?

The process for switching suppliers with a smart meter will usually be the same as if you have a traditional meter. During the transfer process, your new supplier will see that you’ve got a smart meter. They should then be able to tell you whether it will work in the same way as it does now.

What to do when moving home with EDF Energy?

Moving home is a stressful enough process without the added complications of dealing with your energy supplier. To help make your move easier, we’ve broken down all the essential steps every EDF Energy customer should take when moving to a new location. If you’re an EDF Energy customer leaving a property, the procedure is as follows:

How do I tell EDF that I’m Moving out?

Log into My account to tell us you’re moving out. You can get a new energy deal for your new home at the same time. Not an EDF customer and moving home? Have you received a letter from us at your new home? We’ve made it easy to find a tariff that suits you and your needs. Moved into a home with a Pay As You Go meter?

How long does it take for EDF Energy to set up new account?

If EDF Energy is already the supplier for your new address, you can ask the company to transfer your EDF Energy tariff from your old address. If EDF Energy isn’t the current supplier, you can ask for an account to be set up for your new home. Your final bill from EDF can take up to 42 days from when you informed them of your move to arrive.

When to call EDF to check your energy supply?

Share your phone number with us, so that we can let you know when you can top up and send you handy low-balance alerts. If you’re a landlord, letting agent or builder please phone us and we’ll help you with the energy supply at your property. We’re here to help from 8am to 8pm Monday to Friday, and 8am to 2pm on Saturday.