How do I activate my CitiDirect account?

Follow these steps to Get Started:

  1. Step 1: Retrieve Your Activation Code on CitiDirect BE.
  2. Step 2: Download the “SafeNet MobilePASS” app on your smartphone:
  3. Step 3: Securely Validate your Identity.
  4. Step 4: Proceed to use your MobilePASS instead of the SafeWord card to Login to CitiDirect BE.

How do I reset my safe word pin?

If you forget your PIN, Citi cannot reset it; you must contact Citi to have a new SafeWord Card issued. 4. At the new Pin prompt, type your new PIN on the keypad. You can change the digits in your PIN but not the length—it must be four digits long.

What is SafeWord password?

A SafeWord card generates a random password you use in conjunction with your account for the system you’re accessing, increasing the level of security needed to access sensitive data. This card is associated with your username (often your Network ID) so that only you can use it; it will also require a PIN.

How do I activate my Citi MobilePASS?

Getting started is easy. Just follow these three steps.

  1. Go to My Settings in CitiDirect BE and sign up to use MobilePASS login.
  2. Upon Security Manager approval, download the SafeNet® MobilePASS app on your smartphone.*
  3. Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi.

How do I change my CitiDirect payment method?

Once in CitiDirect Services, click on My Transactions & Services > Payments Services. 3. When Payment Services screen opens up, proceed to the Input/Modify tab and click on the New button in the lower right corner. Select New From Transaction Detail.

How do I log into my mobile pass?

How do Etokens work?

The eToken PASS is a pure OTP token. Pressing the button on the eToken PASS generates a one time password (OTP). I.e. the secret seed, that is used to generate the OTP value, is generated by you in your company. No vendor or distributor will know the secret seeds of these OTP tokens.

How do I log into SafeWord?

Launch the MobilePASS application on your device. Select your token. Enter your 4-digit PIN and select “Continue” A dynamic passcode will be displayed. On the CitiDirect BE Login Page, select the “SafeWord” Login Method and enter your Login ID.

How do I activate safe pass on my phone?

On your device, open the SafeNet MobilePASS+ application on your device, tap Get Started (if you have not yet enrolled a token), or tap the Add icon . 5. In the Activation window, tap QR Code Enrollment.

How do I connect to MobilePASS?

What is DFT payment?

Domestic Funds Transfer (DFT) is a payment made electronically to the beneficiary’s bank using a domestic/local processing system to process the transactions.

What is cross border funds transfer?

Cross-border payments are transactions where the payee and the transaction recipient are based in separate countries. The transactions can be between individuals, companies or banking institutions who are looking to transfer funds across territories.

What do I need to login to CitiDirect be?

In order to login to CitiDirect BE ® your Login ID is needed along with a Secure Password and/or a Safeword TM Card that generates dynamic passwords, or a Digital Certificate. Challenge Response – Host 9: A Safeword TM card and Personal Identification Number (PIN) are required to login using Host 9.

Which is the best browser for CitiDirect be?

CitiDirect BE ® Mobile ( https://m.citidirect.com) currently supports native Mobile browsers for the major smart phones (iPhones, Blackberry, Android, Nokia, etc.) as well as most Mobile browsers such as Opera Mini. If you are not yet set-up on CitiDirect BE ® Mobile, please contact your Customer Support Representative.

Where do I enter the challenge field on CitiDirect be?

At the CHALLNG? prompt, enter the Challenge that appears in the Challenge field of the Challenge/Response window on your CitiDirect BE ® login screen. In the Response field on your computer screen, enter the response displayed on the Safe Word card. Click Login. CitiDirect BE ® will open.

What do you need for host 9 CitiDirect?

Challenge Response – Host 9: A Safeword TM card and Personal Identification Number (PIN) are required to login using Host 9. (Most CitiDirect clients use this login method) Multi-factor– Host 9 & Login ID: A Safeword TM card with Personal Identification Number (PIN), along with a password are required to login using Host 9.