How do I give feedback to Lazada?

Click on the Item that your purchased from the Seller. Step 3: This will bring you to the ‘Order Details’ page. Click on the ‘Write a Review’ button on your Order. You will be redirected to the ‘Write Review’ page, where you can leave a rating/review for the Seller.

Is Lazada a good website?

Lazada has a small corner that lists out some information about the seller. If it says “Official Stores”, then it’s 100% legit. The price might not be the lowest in the market, but it’s definitely the price to pay to ensure legitimacy and genuinity of the product. By the way, LazMall is a part of Lazada.

Are Lazada reviews legit?

Lazada has a consumer rating of 1.87 stars from 1,555 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Lazada most frequently mention customer service, order number and credit card problems. Lazada ranks 186th among Electronics sites.

Does Lazada sell fake products?

Counterfeits and Replicas We take product authenticity very seriously. The sale of counterfeit products on the Lazada platforms, including any products that have been illegally replicated, reproduced, or manufactured, is strictly prohibited.

Is Shopee better than Lazada?

So, which between the two leading online shopping sites in the Philippines is better: Lazada or Shopee? It depends on your priorities as a shopper. If you want to save more on your purchases (including shipping costs), Shopee is the better place to shop. If you prefer to have items delivered fast, then go with Lazada.

How can I contact Lazada delivery?

You can also contact us on our hotline at (02) 7795 8900, available daily, 8AM-8PM (except on holidays).

Can you get scammed on Lazada?

Phishing Scam: Scammers carefully design emails to look like it came from Lazada Philippines. If you do receive e-mails that request for direct payments, passwords, or other confidential information such as bank account and credit card details, report it to us immediately.

Can Shopee sellers fake reviews?

There are two reasons why the fake review is harmful for Shopee: Hypothetically, this would reduce customer trust on Shopee as e-commerce platform, hindering their motivation from buying another product on Shopee. It would also leads to ‘damage control’ for customer support team.

Does Shopee sell fake products?

While counterfeit products or products that have infringed on others’ Intellectual Property (IP) rights are banned on Shopee, we may have missed it during our spot checks. You can Report this product on its product page, via the Shopee App. [Product safety] How do I know if a product is authentic?

Does Shopee sell fake?

Only genuine products can be listed on Shopee. Please be aware that counterfeit products are prohibited. Shopee reserves the right to report and delete any listing of a counterfeit nature. Directing transactions outside Shopee or asking the buyer to pay through means outside the Shopee platform is prohibited.

Can I refuse Lazada delivery?

The courier will have no choice but to return the item back to the seller or warehouse, because you can’t force someone to accept the delivery of an item. Most Lazada sellers have experience handling returned items and it’s not uncommon for customers to refuse the item because they can’t pay for it.

Will Lazada call before delivery?

Can I receive a call before delivery? Couriers may contact you when they are on their way to deliver to your shipping address. To know when you should expect a call, please turn on your Orders and Logistics notifications in the Lazada App so you will be notified when your order is out for delivery.

What is the goal of the Lazada platform?

Lazada’s goal is therefore not to be a simple platform for buying only, but offer technology, logistics and payment solutions to accelerate the growth of local businesses and consumers alike. Additionally, they want to move away from a simple “search, click and buy” model towards creating a unique experience around the shopping process.

How does the Lazada business model work for merchants?

In order to provide a seamless transaction for their customers, Lazada makes sure to handle the accompanying processes such as shipping, payment, or reclamations. Merchants therefore only have to focus on providing the relevant goods to the most appropriate customer demographic.

What’s the difference between lazmalls and Lazada marketplace?

Once a sale is made, Lazada takes a commission between 1 to 4 percent, depending on the product category. LazMalls, in simple terms, is a more luxurious version of its core marketplace.

Who are the main competitors of lazada.com?

Lazada’s four main competitors are Amazon, eBay, Tokopedia, and Shopee.