How do I return an item to Zara?
18.3 Returns of defective products You must return the product to the address indicated on the receipt that you receive with the product when it is delivered, at any ZARA store in India or giving it to the courier that we send to your home.
Can you return Zara items by post?
Zara Home items must be returned in their sealed original packaging and in its original condition. You don’t have to write a shipping address on your package. Remember that you must always send the item(s) you wish to return within 30 days, before the return period expires.
Does Zara have free return shipping?
Zara orders over $50 get free standard shipping. Returns are free within 30 days of your order’s original email shipment confirmation. You do need to process the return on Zara’s website to get the free shipping label; start that process by logging in to your account. See Zara’s return policy here.
Can you return items to Zara without receipt?
We do not accept returns without a receipt, however, as gesture of good will, we will allow an even exchange (of the same item) for a different size or color, if available for sale, at the store only. A written copy of this policy is available upon request.
Can I return Zara without tag?
For online returns, all they ask is that you return items “properly sealed” so they don’t get lost in transit. For in-store returns, they ask that you bring back all original packaging and tags (if you have them), but tags can be off and packaging can be opened.
Can you return a package before it arrives?
With USPS Package Intercept, you can request a mailpiece be returned or redirected before final delivery is made to the original address. Options include return to mailer or redirect to a new address or to a Post Office as Hold For Pickup service.
Can I return at Zara without receipt?
What is a drop point Zara?
Zara calls them “drop points” on their website but they just mean your local post office. Just box up items and return them using the return label provided and you’re good to go.
What is Zara’s online return policy?
If you want to return an item purchased on Zara.com, you have 30 days from the shipping confirmation date of your order to do so free of charge. The items should have all tickets attached and be in perfect condition.
What are the drop off points for Zara returns?
Where can I drop off Zara returns? On Zara’s website, it identifies post offices as ‘Drop-Off points’. This means your local post office. You can find your local post office by using Royal Mail’s Branch Finder here.
Can you return items to Zara Online Store?
Suppose if you have purchased something from the Online-store then you cannot return to the In-store of any Zara shop. But the return policy of Zara says that you can return the Online purchased items using the mail process. For now, here is the In-store Return Policy of Zara, which are as follows:
How long does it take to exchange items on Zara?
If you choose to request an exchange through Zara.com, access your order and select the item you wish to return and the size for which you want to exchange it. To return your original item, we offer you FREE options that can be consulted in the RETURNS section. You have 14 days from the exchange request to return your merchandise.
Can you return a face mask from Zara?
Face masks are made compulsory. Few customers are attended at a single time to maintain distance. Suppose if you have purchased something from the Online-store then you cannot return to the In-store of any Zara shop. But the return policy of Zara says that you can return the Online purchased items using the mail process.
How long does it take to get a receipt from Zara?
According to the Zara return policy, you cannot return the product without a receipt. How much time will the refund process takes? The refund procedure will take 14 working days after the inspection of the product.