How many number of criteria are included in Efqm?
EFQM Excellence Model is a framework based on 9 criteria. The first five are “Enablers” and the last four are “Results”. The “Enabler” criteria cover what an organisation does.
What is the EFQM excellence Model?
The European Foundation for Quality Management (EFQM) Excellence Model, is a self-assessment framework for measuring the strengths and areas for improvement of an organisation across all of its activities.
What is EFQM excellence Model pdf?
The EFQM Excellence model is a non-prescriptive framework for continuous quality improvement that can be used by any kind of organization, regardless of sector, size, structure, or maturity. The essential elements that constitute the EFQM are the fundamental concepts of excellence.
Is EFQM a TQM?
EFQM is an acronym that stands for: European Foundation for Quality Management. This quality management model aims at sustainable excellence in which quality, efficiency and sustainability are the key elements. The basis of the EFQM Model consists of the Total Quality Management (TQM) concept.
What companies use EFQM?
History
| Company | Representative Business Leader |
|---|---|
| Dassault Aviation | Mr. S. Dassault |
| AB Electrolux | Mr. A. Scharp |
| Fiat Auto SpA | Mr. U. Agnelli |
| KLM | Mr. J.F.A. de Soet |
Is Efqm a TQM?
Who uses EFQM Model?
The model is used by about 30000 organisations across Europe. In recent years, more and more countries started implementing the Model, especially across Middle East and South America.
What is meant by business excellence?
Business Excellence is often described as outstanding practices in managing the organisation and achieving results, all based on a set of fundamental concepts or values. These practices have evolved into models for how a world class organisation should operate.
What is the concept of excellence?
1 : the quality of being excellent. 2 : an excellent or valuable quality : virtue. 3 : excellency sense 2.
What are the tools of TQM?
TQM Tools
- Pareto Principle.
- Scatter Plots.
- Control Charts.
- Flow Charts.
- Cause and Effect , Fishbone, Ishikawa Diagram.
- Histogram or Bar Graph.
- Check Lists.
- Check Sheets.
Why is EFQM important?
European Foundation for Quality Management EFQM: Is a non-prescriptive framework for enterprise management systems, helping to understand their key strengths and potential gaps, and provides a framework that promotes collaboration and innovation necessary to achieve the objectives of the enterprise, to guarantee a …
What are four aspects of excellence?
4 Aspects of Excellence That You Can Achieve!
- Quality Means Consistency. Aristotle said that, “Excellence is not an act, it’s a habit.” To gain a reputation for quality means delivering great results every time.
- Excellence Means Improvement.
- Greatness Means Creativity.
- Excellence Means Going the Extra Mile.