Are British Gas Meters Free?

They’re free to install as part of the government’s 2020 smart meter rollout. So, having a smart meter won’t cost any more than your current meter.

Are British Gas Smart Meters any good?

It’s accurate at billing just as my smart meter reads. British Gas’ highest customer rating was for the accuracy of its bills, for which it achieved a good four-star rating. Overall, 80% of its customers in our survey said they considered the accuracy of its bills ‘good’ or ‘excellent’.

Do British Gas still read meters?

Sending us regular meter readings helps us to give you accurate bills. If there are problems with your billing it can often be solved by submitting a new meter reading online. Not a business? Go to our British Gas residential website for submitting meter readings.

How do smart meters work British Gas?

A smart meter is a gas or electricity meter that works by sending meter readings using technology similar to a mobile phone. You’ll no longer need to send us manual meter readings and you’ll get more accurate bills as you’ll only be charged for the energy you’ve used.

How do I speak to a human at British Gas?

If you prefer to speak to a real person, you can call 0113 298 0900 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you’ve got a query or if you are considering becoming a HomeCare customer.

How much does it cost to move a gas meter British Gas?

The cost to move a gas meter ranges from £400 – £1,000 for materials and £150 – £250 for labour per day. The average cost to move a gas meter is, therefore, £700 + £200 per day. Costs can increase by around 25% if a new meter box is needed and to fill the old space.

Do British Gas smart meters need wifi?

No. Smart meters use an entirely separate, bespoke wireless system. You don’t need Wi-Fi in your home for it to work and it won’t use your Wi-Fi if you have it. Your smart meter and in-home display communicate via a secure national network which is solely for smart meters.

How do I contact British Gas out of hours?

Call the Gas Emergency Services on 0800 111 999.

Is there an 0800 number for British Gas?

For breakdown or repairs call 0800 048 1000. Our breakdown line is open 24/7 (calls to 0800 numbers are free). You can also book an engineer online at or use the British Gas App.

Who can move a gas meter UK?

Only your current supplier can move your meter. This means if you want another supplier to do it you have to switch your supply to them first. This will change your prices for gas and electricity, so check that it’s worth it overall before you switch.

Where can I top up my British Gas Meter?

Top up at your local Payzone or Post Office. You can submit a meter reading online or on our app – it’s quick, easy and much faster than calling us. Securely view and pay your bills online or on our app in just a few seconds. What else can we help you with?

Who is the largest energy company in the UK?

British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services. Covid-19 service update.

What kind of meter does a business use?

A: A half hourly meter (also known as HH or 00) is a business electricity meter that sends meter readings to the energy supplier every half hour via telecommunications. Both the older AMR (also called ‘advanced’) and the newer smart meter technologies allow for half hourly metering.

What is the capacity charge for British Gas?

A: Capacity Charge (also known as the Availability Charge) is the monthly per-unit charge that an energy user pays the local Distribution Network Operator (DNO). The charge is based on the agreed-upon Maximum Import Capacity (MIC) of the business and it covers the maintenance of the electricity network. What is the kVA charge?