How can I change my address in Etisalat?

Simply visit one of our Business Centres or call 101, and our staff will help you to arrange the shifting of your eLife services to your new location. All we need is the address of your new location, any working landline number in that area and your planned date for moving.

How can I change my Etisalat eLife package?

How does it work? Simply SMS “ELIFE” to 1204 and our eLife team will call you back for details and take care of the rest.

How can I change Etisalat language to English?

Set your Etisalat menu language.

  1. Type *100# and press the dial key.
  2. Choose number 6.
  3. For Arabic choose 1, for English choose 2, then press the dial key.

How much is the penalty for Cancelling elife?

An exit fee per zone of AED 500 will be charged if you cancel the service during the first year of subscription and the exit fee per zone will be just AED 250 if the cancellation is during the second year from subscription.

Is etisalat customer care 24 hours?

If you wish to make a formal complaint, please contact our Customer Care Centre available 24 hours a day, 7 days a week, or visit Etisalat’s Business Centers, service centers and outlets. Our customer service representatives are highly trained to help in resolving your concerns and complaints promptly.

How do I cancel my Etisalat eLife plan?

You may cancel this Agreement and thereby your Subscription to the Service via the Etisalat Call Centre on 800101 or an Etisalat Business Centre before a Renewal Date and before your next month of Subscription is due to start, and when you cancel it, you’ll continue to have access to the Service until the end of the …

How do I check my active service on Etisalat?

To check your balance: dial *121# To find prepaid offers and promotions: dial *101# To get Deal of the Day: dial *050#

How do I check my Etisalat subscription?

Check your usage:

  1. Via the My Etisalat UAE app.
  2. By dialling *170*1# or *101#
  3. By texting “DATA” to 1010 – AED 0.30/SMS (5% VAT excluded)

How do I switch my mobile number to Etisalat?

Switching to Etisalat is simple and you can do it in two easy steps: Fill out the application form. Submit the application form to any of our Etisalat Business Centres. Number should not be under any type of service suspension at the current operator All financial obligations must be paid in full to your current operator

Can You Move Your eLife connection with Etisalat?

Take eLife with you! Moving home is stress-free with Etisalat. With My Etisalat UAE app’s new update, you have the option to schedule a moving date for your eLife connection at your fingertips. Simply log in to My Etisalat UAE app to select your move-out date.

How do I pay my Etisalat bill in UAE?

Save time and pay your bill in a simple, fast and safe way. Log on to www.etisalat.ae/quickpay . Access your account details and pay through www.etisalat.ae . Download the My Etisalat UAE app and conveniently access your account details and pay your bills.

How often can I Change my Etisalat Bill limit?

Yes, you can set a bill limit any time by simply visiting the My Etisalat UAE app, clicking on “Bill & Payment”, and selecting “Set bill limit” option. You can change your bill limit three times a month. What happens when I reach my bill limit?

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