How do I contact Centrelink?

Call 133 276 each fortnight to report your employment income. You can register for phone self service over the phone or in person. This information was printed 7 October 2021 from

What is Centrelink debt recovery?

If you owe money, we want to help you repay it in a way that best suits your situation. You can repay money for a Centrelink debt in full or set up a payment arrangement. We may recover money in other ways as well.

How do I deal with Centrelink debt?

You can dispute the debt or ask for a waiver of the debt, and appeal to an independent tribunal if Centrelink will not change or remove the debt. However, there can be risks involved in appealing Centrelink debts. Centrelink may do more investigations and review the period of the debt and the amount of the debt.

Will my Centrelink debt be waived?

Your debt must be waived if it was caused: solely by Centrelink “administrative error”; and ▪ you received the payments “in good faith”; and ▪ the debt was raised by Centrelink more than six weeks after the commencement of the debt.

What is the best time to call Centrelink?

And if you do persist with trying to phone Centrelink – an insider tells us that the best times to call are either:

  • at 8am – the moment their lines open!
  • or around 3pm, as this is when loads of parents are out on the school run.

What are Centrelink call Centre hours?

8 am to 8 pm
We’re available: 8 am to 8 pm local time. Monday to Friday.

Can Centrelink take your tax return 2020?

We can ask them to garnishee your tax refund. This means they will withhold or give us some or all of your tax refund or available credit. If we do, we’ll send you a letter to let you know.

How do I get my money back from Centrelink?

The easiest way to repay money is by using the Money you owe service. This is available in your Centrelink online account through myGov or the Express Plus Centrelink mobile app. If you need help to use the Money you owe service, you can use our online guides.

How long does it take Centrelink to review a claim?

We aim to finish a formal review within 49 days. Some may take longer than this. It depends on the details of the case.

Can you go to jail for owing Centrelink money?

The penalties for Centrelink fraud range from 12 months to 10 years imprisonment. If you obtain a Centrelink benefit by deception, a prison sentence is a likely outcome, and you may be liable for the 10 years maximum sentence.

How many years can Centrelink go back?

They’re going back at least 7 years, and anyone who has earned any income in the same financial year that they also received any payment from Centrelink is at risk of getting a ‘debt’.

What do I say to get through to Centrelink?

For BasicsCard Balance Enquiry Line you need to dial 1800-057-111. For BasicsCard General Enquiry Line you need to dial 1800-132-594. For Cashless Debit Card Hotline you need to dial 1800-252-604.

What can I do about my Centrelink debt?

You can repay money for a Centrelink debt in full or set up a payment arrangement. We may recover money in other ways as well. Was this page useful? Why? Why not? Thank you for your feedback.

How to contact Centrelink for indigenous debt recovery?

If you identify as an Aboriginal and Torres Strait Islander Australian you can call the Centrelink Indigenous Debt recovery Line. Read about Centrelink debt and overpayment . 1800 076 072

Is the Centrelink phone line open Monday to Friday?

Centrelink’s phone lines are open Monday to Friday from 8am to 5pm local time. The Family Assistance Office is open from 8am to 8pm local time Centrelink is not always right when it says someone has a debt, and even if the debt is correct there may be reasons why it would be unfair for them to recover it.

How to contact Centrelink Medicare and child support?

Phone us Call us for information about payments and services for Centrelink, Medicare, and Child Support. Connect with us on social media You can connect with us through our official accounts. Use our social media to ask us questions and stay up to date. Write to us Request or send us information about our payments and services in writing.