Why is wave internet not working?

If you are still unable to go to any website and you also use a wireless router, unplug the router from AC power, wait 30 seconds, and plug it back in. Wait 2-3 minutes and re-check your internet connection by going to any website. If you can pull up any website, your service is restored.

Is Wave down in Rocklin?

Wave is a proud provider of High Speed Internet, Digital Cable—including Wave on Demand,Wave on the Go, —and Home Phone for residents in our Rocklin, California service area.

How do I reset my wave cable box?

Power cycle the box by unplugging the power for 10 seconds and plugging it back in: The Video-On-Demand (VOD) and DVR (if applicable) functions may take up to 5 minutes to restore, after performing a power cycle.

How do I reset my wave internet?

Wireless router: Simply unplug the router, wait 30 seconds, and plug it back in. Once the lights on the router indicate it is online, check for a connection to the internet on each computer or wireless device. Cable modem: Unplug the power from your modem for 30 seconds, then plug it back in again.

Why is wave broadband so slow?

Sometimes slow or intermittent issues can be caused by the modem and router just needing a refresh. Secondly, try a wired connection. Remember to give your modem a reboot every time a new device is plugged into it. Wave guarantees 80% of your subscribed speed over a wired connection.

Is Wave internet fiber optic?

With Wave Fiber Network Connectivity, your local internet connection is provided via our reliable, 100% fiber-optic metropolitan area networks using state-of-the-art transport technologies. With guaranteed performance and responsive local service, your business is ready for anything.

How do I cancel my wave Internet?

If you want to terminate your Wave Broadband subscription over the phone, this is what you’ll need to do:

  1. Call 1-866-928-3123.
  2. Explain the reasoning behind your call to the customer service rep.
  3. Make sure it’s clear that you want to cancel their service.
  4. Provide them with the key info about your account.

Is Wave down in Granite Bay?

Wave is a proud provider of High Speed Internet, Digital Cable—including Wave on Demand,Wave on the Go, —and Home Phone for residents in our Granite Bay, California service area.

How do I troubleshoot my cable box?

Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn’t do the trick, phone your cable company.

Is there a Wave Broadband outage in my area?

Wave Broadband Outage Map • Is The Service Down? The following outage map shows the most recent areas in the United States where Wave Broadband users have reported their issues and outages. If you are having an issue with Wave Broadband and your location is not listed, make sure to submit a report.

Where do I get my Wave Broadband service?

If you are having an issue with Wave Broadband and your location is not listed, make sure to submit a report. Wave Broadband is an American provider of residential, business, and enterprise class cable TV, broadband Internet, and telephone services to around 455,000 customers in Washington, Oregon, and California.

Why is my Internet going out with wave?

@WaveConnects horrible service, Internet is always going out. @WaveConnects You hit me with an unwarranted $80 fee and your inane customer support system has hung up on me twice. Please contact me. This is absurd.

What kind of Internet service does Wave offer?

Wave Broadband is an American provider of residential, business, and enterprise class cable TV, broadband Internet, and telephone services to around 455,000 customers in Washington, Oregon, and California. @WaveConnects internet has been down for over an hour, any chance it isn’t just me and will be back soon?